This course will kick start your career in the IT field by providing the foundational knowledge needed to install, configure, and support computer hardware systems; this includes assembling components based on customer requirements; installing, configuring and maintaining devices, PCs, and servers. It will also provide an understanding of the fundamentals of networking and security/forensics; properly and safely diagnosing, resolving, and documenting common issues; as well as applying troubleshooting skills. A key component to anyone’s skillset is customer service, this course provides insight into providing appropriate customer support. A favorite part of this course is the dive into wireless networks, mobile devices and custom builds for end user deployment. This course maps to the mile2 Certified Hardware Technician exam as well as the CompTIA A+ 220-901 certification exam.
Duration: 5 Days
Class Format Options:
Live Online Training
• Student Workbook
• Certified Hardware Technician Exam
• Covers A+ Hardware Exam Objectives
WHO SHOULD ATTEND?
Anyone who is or will be working in IT
Upon completion, the Certified Systems Hardware Technician candidate will be able to competently attempt the C)HT exam as well as the CompTIA A+ 220-901 exam.
The Certified Systems Hardware Technician exam is taken online through Mile2’s Assessment and Certification System (“MACS”), which is accessible on your mile2.com account. The exam will take 2 hours and consist of 100 multiple choice questions. The exam must be purchased separately.
Chapter 1 – Troubleshooting
Chapter 2 – Motherboards and CPUs
Chapter 3 – Computer Power Supplies
Chapter 4 – Memory
Chapter 5 – Computer Expansion
Chapter 6 – Physical Storage
Chapter 7 – Input-Output Devices
Chapter 8 – Display Devices
Chapter 9 – Network Cables and Connectors
Chapter 10 – Printers and Multifunction Print Devices
Chapter 11 – TCP/IP and Transport Protocols
Chapter 12 – Custom Computers
Chapter 13 – Operational Procedures